RETAIL LOCATION TEMPORARILY CLOSED DUE TO EMERGENCY ORDERS - SHOP ONLINE ANYTIME!

FAQs


What are your hours of operation?
Store Hours
Tuesday - Friday
10 am - 6 pm

Where are you located?
We are located 42 Roosevelt Avenue (Nassau, Bahamas). 

Driving Directions:

Traveling onto Roosevelt Avenue (corner opposite RBC Mackey Street) to the intersection, we are in the yellow two-story building at the intersection on the left hand side. (Downstairs middle unit)

Do you carry items for boys and girls?
We previously carried items for boys and girls. However, we have transitioned to an all girls boutique. 

What sizes do you carry?
We carry infant sizes Newborn - 24 months and toddler sizes 2T - 7.

What if I do not know what size to purchase?
We recommend you consult the sizing chart prior to making a purchase.

How will I get my purchase I placed your website?
You can either pick up in store or have your purchase delivered.

PICK UP

Once your order is placed, a representative will contact you when it is ready for pick up. Orders for pick up are generally ready in an hour for pick up during normal store hours.

DELIVERY

All orders placed before 12 Noon will be delivered the the same day. Orders placed after 12 Noon will be delivered the following business day. No deliveries are made on Sundays and Public Holidays. 

I need help ordering. Can you help me?
At Chicpea, we're here to help. Please contact us if you need assistance. You can call us 242-603-5292 or WhatsApp us 242-395-5292.

What forms of payment do you accept?
We accept Cash, Island Luck Deposit, Credit & Debit cards. 

  • Bahamian Credit & Debit cards charged through the website will be subjected to a 2.4% conversion fee
  • Island Luck instructions will be provided at checkout

Is my credit card information protected?
Absolutely! All transactions are secure and encrypted and we don't store any of your payment information.

Do you implement VAT?
At this time, we do not charge VAT.

Do you ship to the family islands?
Yes, we do ship to the family islands. Once your order is placed, we will contact you regarding shipping information.

What is the return policy?
We accept regular priced items for exchange within 6 business days of purchase on unworn, unsoiled or undamaged clothing. We do not offer cash refunds. Sale items are final sales.